Meet Your
AI Retails and consumer good Assistant

Meet Your
AI Retails and consumer good Assistant

Meet Your
AI Retails and consumer good Assistant

Meet Your
AI Retails and consumer good Assistant

RCGAssist helps retail and consumer goods teams streamline operations, uncover trends, and make smarter decisions fast.

RCGAssist helps retail and consumer goods teams streamline operations, uncover trends, and make smarter decisions fast.

RCGAssist helps retail and consumer goods teams streamline operations, uncover trends, and make smarter decisions fast.

Key Capabilities

Our AI agent can help you with various tasks.

Instant Product Q&A

Answer sizing, specs, and care questions on demand so shoppers never leave the page.

Instant Product Q&A

Answer sizing, specs, and care questions on demand so shoppers never leave the page.

Instant Product Q&A

Answer sizing, specs, and care questions on demand so shoppers never leave the page.

Instant Product Q&A

Answer sizing, specs, and care questions on demand so shoppers never leave the page.

Product Comparisons

Lay out features, prices, and reviews in one view to speed confident decisions.

Product Comparisons

Lay out features, prices, and reviews in one view to speed confident decisions.

Product Comparisons

Lay out features, prices, and reviews in one view to speed confident decisions.

Product Comparisons

Lay out features, prices, and reviews in one view to speed confident decisions.

Contextual Upsell & Cross-Sell

Recommend relevant upgrades or accessories based on cart contents and browsing history.

Contextual Upsell & Cross-Sell

Recommend relevant upgrades or accessories based on cart contents and browsing history.

Contextual Upsell & Cross-Sell

Recommend relevant upgrades or accessories based on cart contents and browsing history.

Contextual Upsell & Cross-Sell

Recommend relevant upgrades or accessories based on cart contents and browsing history.

Smart Product Bundling

Serve perfectly-paired add-ons in the moment of purchase to boost average cart value.

Smart Product Bundling

Serve perfectly-paired add-ons in the moment of purchase to boost average cart value.

Smart Product Bundling

Serve perfectly-paired add-ons in the moment of purchase to boost average cart value.

Smart Product Bundling

Serve perfectly-paired add-ons in the moment of purchase to boost average cart value.

Loyalty Points Optimizer

Show customers exactly how—and where—to apply points or perks for maximum savings.

Loyalty Points Optimizer

Show customers exactly how—and where—to apply points or perks for maximum savings.

Loyalty Points Optimizer

Show customers exactly how—and where—to apply points or perks for maximum savings.

Loyalty Points Optimizer

Show customers exactly how—and where—to apply points or perks for maximum savings.

Order Tracking & Updates

Deliver real-time shipment status, ETAs, and proactive delay alerts in any channel.

Order Tracking & Updates

Deliver real-time shipment status, ETAs, and proactive delay alerts in any channel.

Order Tracking & Updates

Deliver real-time shipment status, ETAs, and proactive delay alerts in any channel.

Order Tracking & Updates

Deliver real-time shipment status, ETAs, and proactive delay alerts in any channel.

Proactive Troubleshooting

Resolve payment failures, promo-code issues, or login hiccups before they derail the sale.

Proactive Troubleshooting

Resolve payment failures, promo-code issues, or login hiccups before they derail the sale.

Proactive Troubleshooting

Resolve payment failures, promo-code issues, or login hiccups before they derail the sale.

Proactive Troubleshooting

Resolve payment failures, promo-code issues, or login hiccups before they derail the sale.

Returns & Exchanges

Initiate returns, generate labels, and clarify policies in a single conversational flow.

Returns & Exchanges

Initiate returns, generate labels, and clarify policies in a single conversational flow.

Returns & Exchanges

Initiate returns, generate labels, and clarify policies in a single conversational flow.

Returns & Exchanges

Initiate returns, generate labels, and clarify policies in a single conversational flow.

Customer Insight Pulse

Capture sentiment and buying patterns to feed continuous merchandising and CX improvements.

Customer Insight Pulse

Capture sentiment and buying patterns to feed continuous merchandising and CX improvements.

Customer Insight Pulse

Capture sentiment and buying patterns to feed continuous merchandising and CX improvements.

Customer Insight Pulse

Capture sentiment and buying patterns to feed continuous merchandising and CX improvements.

What can I ask the agent?

What can I ask the agent?

Helping you navigate orders, returns, and more.

Where is my order?

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Where is my order?

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Where is my order?

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I want to return my order

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I want to return my order

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I want to return my order

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I am looking for a phone in the range of $500–$800

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I am looking for a phone in the range of $500–$800

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I am looking for a phone in the range of $500–$800

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Can I exchange my order in-store if I bought it online?

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Can I exchange my order in-store if I bought it online?

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Can I exchange my order in-store if I bought it online?

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I want to buy a Nikon camera

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I want to buy a Nikon camera

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I want to buy a Nikon camera

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How many realfast points I have?

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How many realfast points I have?

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How many realfast points I have?

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Start Transforming CX in Minutes

Deliver faster support, smarter recommendations, and seamless service, powered by AI.

© Ontic Pte Ltd. All Rights Reserved.

© Ontic Pte Ltd. All Rights Reserved.

© Ontic Pte Ltd. All Rights Reserved.