Meet ExoHelp: the AI that eliminates Salesforce delivery friction

Meet ExoHelp: the AI that eliminates Salesforce delivery friction

ExoHelp turns 3-5 day Salesforce requirements into 30-minute sprints. See how AI analysis eliminates clarification cycles and delivers developer-ready tickets instantly.

ExoHelp turns 3-5 day Salesforce requirements into 30-minute sprints. See how AI analysis eliminates clarification cycles and delivers developer-ready tickets instantly.

Saurav Shah

Aug 20, 2025

Your leadership expects AI-accelerated results. Your teams are still delivering at legacy speed.

The gap isn't about talent or tools. It's about the hidden tax on every single project: requirements miscommunication.

The expensive game of telephone tag killing your velocity

Here's what actually happens when business requests meet technical teams: A simple request like "make this field required" triggers a 3-5 day archaeological expedition through Slack, email, and meetings.

Your senior developers - the ones you pay $200K+ to build strategic features - spend 80% of their time playing detective. They're decoding vague requests, hunting down missing details, attending clarification meetings, and rebuilding features because someone forgot to mention a critical requirement.

Meanwhile, your competitor just shipped three features using AI agents to handle requirements, while your team is still debating what "user-friendly" means in ticket #4,847.

Why "just communicate better" doesn't work anymore

Every company has tried the obvious fixes: Requirements templates. Agile ceremonies. More meetings. Better ticket systems. Training sessions on "how to write good user stories."

None of it works because the problem isn't effort or process - it's translation. Business users think in outcomes. Developers need technical specifications. The gap between "what I want" and "how to build it" requires deep technical investigation that business users can't provide and developers shouldn't have to do.

In the AI age, this translation layer is what separates companies shipping daily from those still stuck in "grooming sessions."

The hidden cost of unclear requirements (with real math)

Let's do the brutal math on one "simple" request:

  • Day 1: Business user submits "Make Next Step field required"

  • Day 2-3: Developer asks clarifying questions (which record types? what stage? error message?)

  • Day 4: Business user partially answers, misses two questions

  • Day 5: Developer discovers edge cases, asks more questions

  • Day 6-7: Weekend (request sits idle)

  • Day 8: Final clarifications

  • Day 9: Development starts

  • Day 10-11: Testing reveals missed requirement

  • Day 12: Rework

Cost: 12 days calendar time, 8 hours developer time on clarifications, 3 hours business user time, infinite frustration.

Multiply this by every request. That's your velocity problem.

See the alternative: 30-minute requirements, complete specs

Watch how ExoHelp turns that same vague request into complete technical specifications in one conversation:

This isn't a polished demo with perfect scenarios. It's a real business user saying "make this field required" and ExoHelp automatically investigating the system, asking the right questions, and delivering a complete technical specification.

Notice what just happened: The AI agent investigated your Salesforce org, understood the context, asked targeted questions, and delivered specifications that developers can immediately build from. No back-and-forth. No missing details. No rework.

How intelligent requirements actually work

When a business user says "make this field required," here's what happens with ExoHelp:

  1. Instant Investigation: The agent analyzes your actual Salesforce configuration

  2. Context Gathering: Identifies all record types, page layouts, and existing validations

  3. Intelligent Questions: Asks only what's necessary, with examples and guidance

  4. Visual Confirmation: Creates flowcharts showing exactly what will change

  5. Complete Specifications: Generates technical requirements with acceptance criteria

Total time: 30 minutes. No technical knowledge required from the business user.

Real deployments, real acceleration

UK Personal Finance Management Firm: KYC eligibility scoring in Salesforce

  • Without ExoHelp: 5 days requirements gathering + 60 hours development

  • With ExoHelp: 30-minute session + 8 hours total delivery

  • Acceleration: 87% faster

US Facilities Solutions Company: Multi-channel opportunity notifications

  • Without ExoHelp: 7-10 clarification cycles + 40 hours development

  • With ExoHelp: Single conversation + 5 hours to production

  • Acceleration: 88% faster

The pattern is consistent: Eliminate requirements confusion, eliminate 80% of timeline.

Why ExoHelp beats "better communication training"

You could spend months training business users to write better requirements. Or you could deploy an AI agent that already knows how to investigate, clarify, and structure requirements perfectly every time.

ExoHelp doesn't just capture requirements - it actively investigates your systems, researches best practices, and ensures nothing is missed. It's like having a senior business analyst who never gets tired, never forgets to ask critical questions, and completes analysis in minutes instead of days.

Business users describe what they want naturally. Developers receive complete specifications. The requirements bottleneck disappears.

The compound effect of clear requirements

When requirements are clear from the start:

  • No rework from misunderstandings (30% of most projects)

  • No clarification meetings (5-10 hours per feature)

  • No context switching for developers (2x productivity impact)

  • No frustrated business users wondering why "simple" things take weeks

  • No technical debt from rushed implementations based on partial requirements

One AI agent. Multiple compound benefits. Exponential velocity improvement.

Start with your very next request

You don't need a rollout plan. You don't need training sessions. You don't need change management.

The next time someone says "can we make this field required?" or "we need an email notification" - run it through ExoHelp instead of creating another vague ticket.

30 minutes later, when you have complete technical specifications instead of the beginning of a week-long email thread, everyone gets it. Adoption happens naturally because the difference is undeniable.

The brutal truth about your competition

Right now, companies using intelligent requirements agents are shipping features 5-10x faster than you. Not because they have better developers. Not because they work harder. Because they eliminated the requirements bottleneck that's throttling your delivery.

While your team is on their third clarification email about what "user-friendly" means, your competition has already shipped, gathered feedback, and started iteration two.

The gap compounds daily. Every unclear requirement widens it.

Your choice: Accelerate or explain

In 12 months, you'll be in one of two positions:

Position A: Explaining to leadership why your "simple" Salesforce changes still take weeks while competitors ship daily.

Position B: Delivering 5-10x more features with the same team because you fixed the requirements bottleneck with AI.

The technology exists. ExoHelp is production-ready. The only question is whether you'll move first or play catch-up.

Stop letting unclear requirements kill your velocity

See ExoHelp eliminate the requirements bottleneck in your actual Salesforce environment.

30-minute demo. Real requirements from your backlog. Immediate velocity improvement.

Schedule your demo: https://www.realfast.ai/contact

Ready to transform how your organization handles requirement gathering? ExoHelp is the intelligent agent that turns vague business requests into complete technical specifications in minutes, not days.


© Ontic Pte Ltd. All Rights Reserved.

© Ontic Pte Ltd. All Rights Reserved.

© Ontic Pte Ltd. All Rights Reserved.